All Systems Operational
About This Site
Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.
EU
Operational
DealCloud EU1
Operational
DealCloud PS EU1
Operational
DealCloud Data Connector EU1
Operational
Risk/Flow EU1
Operational
Walls EU1
Operational
Flow EU1
Operational
Employee Compliance EU1
Operational
Time EU1
Operational
Billstream EU1
Operational
Pricing EU
Operational
Collaboration EU1
Operational
Intapp Integration Service (IIS) EU1
Operational
Experience EU
Operational
US
Operational
DealCloud US1
Operational
DealCloud US3
Operational
DealCloud US4
Operational
DealCloud US5
Operational
DealCloud US6
Operational
DealCloud PS US1
Operational
DealCloud Data Connector US1
Operational
Risk/Flow US1
Operational
Walls US1
Operational
Flow US1
Operational
Employee Compliance US1
Operational
Time US1
Operational
Billstream US1
Operational
Pricing US
Operational
Intapp Integration Service (IIS) US1
Operational
Experience US
Operational
AP
Operational
DealCloud AP1
Operational
DealCloud PS AP1
Operational
DealCloud Data Connector AP1
Operational
Risk/Flow AP1
Operational
Walls AP1
Operational
Time AP1
Operational
Pricing AP
Operational
Collaboration AP1
Operational
Intapp Integration Service (IIS) AP1
Operational
CA
Operational
DealCloud PS CA1
Operational
Risk/Flow CA1
Operational
Walls CA1
Operational
Flow CA1
Operational
Time CA1
Operational
Intapp Integration Service (IIS) CA1
Operational
AE
Operational
DealCloud AE1
Operational
DealCloud Data Connector AE1
Operational
EU: Non-Production
Operational
DealCloud EU - Preview Sandbox
Operational
EU DealCloud - Sandbox
Operational
DealCloud PS EU - Preview Sandbox
Operational
DealCloud Data Connector EU1 - Sandbox
Operational
Risk/Flow EU1 - Sandbox
Operational
Walls EU1 - Sandbox
Operational
Flow EU1 - Sandbox
Operational
Employee Compliance EU1 - Sandbox
Operational
Time EU1 - Sandbox
Operational
Experience EU - Sandbox
Operational
Collaboration EU1 - Preview Sandbox
Operational
Billstream EU1 - Sandbox
Operational
US: Non-Production
Operational
DealCloud US - Preview Sandbox
Operational
US DealCloud - Sandbox
Operational
DealCloud PS US - Preview Sandbox
Operational
DealCloud Data Connector US1 - Sandbox
Operational
Risk/Flow US1 - Sandbox
Operational
Walls US1 - Sandbox
Operational
Flow US1 - Sandbox
Operational
Employee Compliance US1 - Sandbox
Operational
Time US1 - Sandbox
Operational
Experience US - Sandbox
Operational
Billstream US1 - Sandbox
Operational
AP: Non-Production
Operational
DealCloud AP - Preview Sandbox
Operational
DealCloud PS AP - Preview Sandbox
Operational
DealCloud Data Connector AP1 - Sandbox
Operational
Risk/Flow AP1 - Sandbox
Operational
Walls AP1 - Sandbox
Operational
Time AP1 - Sandbox
Operational
Billstream AP1 - Sandbox
Operational
CA: Non-Production
Operational
DealCloud PS CA - Preview Sandbox
Operational
Risk/Flow CA1 - Sandbox
Operational
Walls CA1 - Sandbox
Operational
Flow CA1 - Sandbox
Operational
Time CA1 - Sandbox
Operational
AE: Non-Production
Operational
DealCloud AE - Preview Sandbox
Operational
DealCloud Data Connector AE1 - Sandbox
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Billstream Release 2508 – EU Sandbox Jul 24, 2025 11:00-15:00 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes
ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:14 PDT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes
ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:14 PDT
Time Release 2508 – EU – Sandbox Jul 24, 2025 11:00-15:00 PDT
SERVICE IMPACT
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:03 PDT
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:03 PDT
Risk/Flow Release 2508 – EU Sandbox Jul 24, 2025 11:00-15:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
We encourage you to review the new features and defect fixes.
RELEASE CONTENT
The 2508 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases include enhancements to the Create Request lightbox, Generate File State Type in the Workflow Editor, notification templates, and other improvements. The Conflicts release includes a UI refresh for Assisted Conflicts, the ability to auto-select corporate trees for Conflicts Search, enhancements for Moody’s GRID integration, support for Client Hits in Team Conflicts, and updated validation requirements for the Ticker field. The Terms release includes enhancements to AI Prompt Studio, Terms templates, API, and UI. All releases include bug fixes and enhancements to CDS.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:00 PDT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
We encourage you to review the new features and defect fixes.
RELEASE CONTENT
The 2508 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases include enhancements to the Create Request lightbox, Generate File State Type in the Workflow Editor, notification templates, and other improvements. The Conflicts release includes a UI refresh for Assisted Conflicts, the ability to auto-select corporate trees for Conflicts Search, enhancements for Moody’s GRID integration, support for Client Hits in Team Conflicts, and updated validation requirements for the Ticker field. The Terms release includes enhancements to AI Prompt Studio, Terms templates, API, and UI. All releases include bug fixes and enhancements to CDS.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:00 PDT
Walls Release 2508 – EU Sandbox Jul 24, 2025 11:00-13:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The Intapp Walls Cloud Release includes the introduction of the DealCloud and Box Security extensions and includes enhancements to the Walls API and the NetDocuments extension. The release also includes information about Walls for AI and defect fixes.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:02 PDT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The Intapp Walls Cloud Release includes the introduction of the DealCloud and Box Security extensions and includes enhancements to the Walls API and the NetDocuments extension. The release also includes information about Walls for AI and defect fixes.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:02 PDT
Billstream Release 2508 – US & AP Sandbox Jul 24, 2025 17:30-21:30 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes
ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:17 PDT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes
ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:17 PDT
Walls Release 2508 – US/CA/AP Sandbox Jul 24, 2025 23:00 - Jul 25, 2025 03:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The Intapp Walls Cloud Release includes the introduction of the DealCloud and Box Security extensions and includes enhancements to the Walls API and the NetDocuments extension. The release also includes information about Walls for AI and defect fixes.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:01 PDT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The Intapp Walls Cloud Release includes the introduction of the DealCloud and Box Security extensions and includes enhancements to the Walls API and the NetDocuments extension. The release also includes information about Walls for AI and defect fixes.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:01 PDT
Time Release 2508 – US/CA/AP – Sandbox Jul 24, 2025 23:00 - Jul 25, 2025 03:00 PDT
SERVICE IMPACT
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:11 PDT
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.
RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2025 - 13:11 PDT
Risk/Flow Release 2508 – US/CA/AP Sandbox Jul 24, 2025 23:00 - Jul 25, 2025 03:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
We encourage you to review the new features and defect fixes.
RELEASE CONTENT
The 2508 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases include enhancements to the Create Request lightbox, Generate File State Type in the Workflow Editor, notification templates, and other improvements. The Conflicts release includes a UI refresh for Assisted Conflicts, the ability to auto-select corporate trees for Conflicts Search, enhancements for Moody’s GRID integration, support for Client Hits in Team Conflicts, and updated validation requirements for the Ticker field. The Terms release includes enhancements to AI Prompt Studio, Terms templates, API, and UI. All releases include bug fixes and enhancements to CDS.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:00 PDT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
We encourage you to review the new features and defect fixes.
RELEASE CONTENT
The 2508 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases include enhancements to the Create Request lightbox, Generate File State Type in the Workflow Editor, notification templates, and other improvements. The Conflicts release includes a UI refresh for Assisted Conflicts, the ability to auto-select corporate trees for Conflicts Search, enhancements for Moody’s GRID integration, support for Client Hits in Team Conflicts, and updated validation requirements for the Ticker field. The Terms release includes enhancements to AI Prompt Studio, Terms templates, API, and UI. All releases include bug fixes and enhancements to CDS.
For more information on the enhancements and defect fixes, please review the release notes at the link below:
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:00 PDT
Intapp Release 2508 - AP Aug 8, 2025 05:00-09:00 PDT
This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.
SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream
In addition, the following services will undergo maintenance during this window:
Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.
Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.
Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.
To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 14:40 PDT
SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream
In addition, the following services will undergo maintenance during this window:
Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.
Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.
Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.
To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 14:40 PDT
Intapp Release 2508 - US/CA/EU/AE Aug 9, 2025 08:00-12:00 PDT
This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.
SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream
In addition, the following services will undergo maintenance during this window:
Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.
Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.
ACTION REQUIRED - Clients in the US region using Intapp Cloud Runtimes (Atoms) with IP restrictions
As part of infrastructure improvements, outbound IPs used by IIS cloud runtimes are changing. If your systems restrict incoming traffic by IP:
- Add the new IPs below to your allowlists before August 9, 2025.
- Do not remove the old IP, as it may still be used by other Intapp services.
- On-premises atoms are not affected.
Region: US
Change Date: August 09, 2025
Current IP: 40.87.108.229
New IPs: 20.88.168.30, 134.33.244.137
More details are available here.
Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.
To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:39 PDT
SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream
In addition, the following services will undergo maintenance during this window:
Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.
Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.
ACTION REQUIRED - Clients in the US region using Intapp Cloud Runtimes (Atoms) with IP restrictions
As part of infrastructure improvements, outbound IPs used by IIS cloud runtimes are changing. If your systems restrict incoming traffic by IP:
- Add the new IPs below to your allowlists before August 9, 2025.
- Do not remove the old IP, as it may still be used by other Intapp services.
- On-premises atoms are not affected.
Region: US
Change Date: August 09, 2025
Current IP: 40.87.108.229
New IPs: 20.88.168.30, 134.33.244.137
More details are available here.
Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.
To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 18, 2025 - 16:39 PDT