Scheduled
This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.
SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream
In addition, the following services will undergo maintenance during this window:
Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.
Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.
ACTION REQUIRED - Clients in the US region using Intapp Cloud Runtimes (Atoms) with IP restrictions
As part of infrastructure improvements, outbound IPs used by IIS cloud runtimes are changing. If your systems restrict incoming traffic by IP:
- Add the new IPs below to your allowlists before August 9, 2025.
- Do not remove the old IP, as it may still be used by other Intapp services.
- On-premises atoms are not affected.
Region: US
Change Date: August 09, 2025
Current IP: 40.87.108.229
New IPs: 20.88.168.30, 134.33.244.137
More details are available here.
Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.
To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal
ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted Jul 18, 2025 - 16:39 PDT
This scheduled maintenance affects: EU (DealCloud EU1, DealCloud PS EU1, DealCloud Data Connector EU1, Risk/Flow EU1, Walls EU1, Flow EU1, Time EU1, Billstream EU1, Collaboration EU1, Intapp Integration Service (IIS) EU1), US (DealCloud US1, DealCloud US3, DealCloud US4, DealCloud US5, DealCloud US6, DealCloud PS US1, DealCloud Data Connector US1, Risk/Flow US1, Walls US1, Flow US1, Time US1, Billstream US1, Intapp Integration Service (IIS) US1), CA (DealCloud PS CA1, Risk/Flow CA1, Walls CA1, Flow CA1, Time CA1, Intapp Integration Service (IIS) CA1), AE (DealCloud AE1, DealCloud Data Connector AE1), US: Non-Production (US DealCloud - Sandbox), and EU: Non-Production (EU DealCloud - Sandbox).